1) It goes more than just measuring sentiment of emotional contentment at work, it's about enabling people to work when they are most energized to do so while still extracting optimal performance. Action Oriented Workflow is the first technology that does the latter of all the proposed solutions I've so far seen.
This is explained the maximize your value article:
2) The right information will find us, correct. The UI for work is precisely where you want to be capturing all that "action" data about who is doing what on what business object and when. This allows deep insight into patterns of action that allows the ability to calculate in a predictive fashion how to route new work, again AOW and the extensions I added in the last few months is the only gene…